Managing Across Different Personality Types & Generations

Have you been challenged by the changes in workforce composition, crises of layoffs and resignations, and unpredictable fires that need more proactive planning? Are there strong personalities on your team? This comprehensive course is for you.

Lectures include:

• Crisis Communication: Tools for Creating Your Playbook

• Motivating Multi-Generational Teams

• Culture Strategy With Change Management

• Deloitte’s 4 Personality Types with examples of each with management strategies.

We are navigating tremendous change, and will continue to do so within the next decade. Thrust into an ever evolving world, as digital natives (Gen Z) are entering a workforce of diversity; we need training & guidance.

70% of organizations surveyed by Deloitte said working with multi-generational teams is an important topic and only 10% said they are ready to address this trend. 6% strongly agreed their leaders are equipped to lead a multigenerational workforce effectively.

We answer the following with a lens of Diversity, Equity, & Inclusion Best Practices:

• Who are the 5 generations?

• What characteristics define each generation?

• How are the generations motivated differently?

• What do the generations have in common? We specifically define this with the term Perennials.

• Tools & Tips to create a Crisis Playbook. There are small and big fires to proactively prepare for.

• Organizational Culture methods for effective & collaborative change management.

• Deloitte’s 4 Personality Types and How to Manage Each