Tuition Refund Policy
EDHub is committed to providing you with the best opportunities to learn and gain valuable knowledge for both your work and personal life through our high-quality courses.
However, if you are not satisfied or if the course content does not meet your expectations, you can request a refund via email: cskh@edhub.vn
Hotline: 02462944447
Refund requests must be made within 7 days from the date of payment.
- The course must not have been more than 30% completed.
- The course must be purchased and paid directly through EDHub or an authorized EDHub distributor.
- If the payment was not made directly through EDHub (e.g., purchased from an instructor or another account), EDHub cannot process the refund.
Email Content for Refund Request:
- Email Subject: Refund Request
- In the email body, please include:
- Full Name:
- Registered Email:
- Course Name:
- Amount Paid:
- Payment Method: Bank Transfer/Online ATM/Home Collection
- Preferred Refund Method:
Refund Amount = Amount Received by EDHub (after deducting payment gateway fees)
Refund Processing Time: Within 7 working days from the date of receiving your request.
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