Privacy Policy

1. What information do we collect?

   We collect information from you when you register on our website.

   The personal data that EDHub may collect includes, but is not limited to:

   a. Full name;

   b. Email address;

   c. Date of birth;

   d. Billing address;

   e. Bank account and payment information;

   f. Phone number;

   g. Gender;

   h. Information sent by or related to (the) devices used to access our Services or Platform;

   i. Any other information about the user when the user logs in to use our Services or Platform;

   j. Aggregated data about the content used by the user.

   You can edit your name in the account management page. If you need to change your login email or phone number, you need to send a request to us and go through the verification steps.

2. What will we do with your information?

   EDHub uses the information we collect for the following purposes:

   a. To review and/or process applications/transactions; register your email with us;

   b. To manage your use of our services;

   c. To fulfill, process, resolve, or complete a transaction and/or address your requests for certain products and services and inform you about service issues and unusual account activities;

   d. To enforce our Terms of Service;

   e. To protect personal safety and the rights, property, or safety of others;

   f. To identify and/or verify;

   g. To address or facilitate customer service, handle your complaints, resolve or respond to any inquiries made by (or intended to be made by) you or on your behalf;

   h. To contact you or communicate with you via phone, text message, email for the purpose of managing your relationship with us;

   i. To send notifications to you via browser or through the EDHub app on your phone;

   j. To conduct research, analysis, and development activities (including, but not limited to, data analysis, surveys, development and/or specification of products and services), to analyze how you use our Services, to improve our Services or products, and/or to enhance your customer experience;

   k. For marketing purposes, to send you via email information and promotional materials related to products and/or services. You can unsubscribe from marketing information at any time by using the email unsubscribe function;

   l. To prevent or investigate any fraudulent, illegal, missing, or wrongful activities, whether related to your use of our Services.

3. Security

   The security of your personal information is very important to us. Your purchase registration information will be secured using Secure Sockets Layer (SSL) technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you have any questions about the security on our website, you can email us at cskh@edhub.vn.

   4. Cookies and Other Data Analysis Technologies

   Cookies are small amounts of data sent to your browser from a website and stored on your computer's hard drive. Cookies allow a website or third-party service systems to recognize your browser and retain certain information. We use cookies to understand and store your activities and better meet your needs on subsequent visits.

   We use Google Analytics as described in "How Google Uses Data When You Use Our Partners' Sites or Apps." You can prevent your data from being used by Google Analytics on this website by installing the Google Analytics opt-out browser add-on here. We also use IP address masking, a technique used to block IP addresses collected by Google Analytics and store them in a truncated form to prevent them from being traced back to individual users. Some of our websites may also use Google Analytics for Display Advertising, including DoubleClick or Dynamic Remarketing, to provide ads based on your interest based on your visits to this site or other websites. You can use Ad Settings to manage the Google ads you see and opt out of interest-based ads.

   5. Do we provide information to other parties?

   We do not sell, trade, or otherwise commercially use your personal information. However, non-identifiable information about visitors to the website may be used and provided to other parties for marketing, advertising, or other purposes.

   6. Account Deletion

   Individuals with accounts on EDHub have the right to delete their account at any time. We only support recovery in case of accidental deletion or if the account was hacked within 30 days of deletion. To delete an account, log in to the account, click on the Avatar icon in the navigation, select "Delete Account," and then proceed to the confirmation page before deletion. Please read the information provided carefully before taking this action.

   7. If you have questions, contact us

   EDHub Educational Technology Co., Ltd.

   Email: cskh@edhub.vn Hotline: 02462944447

   Address: 12th Floor, Viet A Building, 9 Duy Tan, Cau Giay, Hanoi

   and BLUE STAR TRADING LIMITED registered at RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK.
   

   Last updated 11/03/2023